Insights on Operations

The automation imperative

The automation imperative

As many organizations move to build their automation capabilities, recent survey results suggest that certain best practices will differentiate successful efforts from others.
Article

Digitally enabled reliability: Beyond predictive maintenance

– To capture everything digital can offer in increasing reliability and reducing costs, companies should boost their digital-maintenance... ambitions.
Article

The new frontier: Agile automation at scale

– Large-scale automation of business processes requires a new development approach.
Article

One-size-rarely-fits-all: Tailoring procurement synergies to the deal

– In mergers, a traditional one-size-fits-all approach for procurement synergies takes too long and leaves too much money on the... table. To deliver more value sooner, match the levers you use to the deal archetype.
Article

Mapping heavy industry’s digital-manufacturing opportunities

– Manufacturing digitization could boost heavy-industry profit margins by three to five points—but only if people can make... the new technologies work at scale. The first article in a new series looks at the opportunity and the sector’s progress.

Featured blog

Operations Blog

Short, sharp insights on all aspects of operations

Special collection

Collection

Zero-based budgeting

ZBB aligns resources where they will matter the most and creates a culture of cost management to sustain the change over time.

Digital Manufacturing

Report

How digital manufacturing can escape ‘pilot purgatory’

– Despite enthusiasm for digital manufacturing, few companies have realized its potential at scale, according to our new survey.... Six success factors can help.
Report - lapetitemort.info Global Institute

Making it in America: Revitalizing US manufacturing

– The erosion of US manufacturing isn’t a foregone conclusion. The decade ahead—with increased demand, new technology,... and value chain optimization—will give the sector a chance to turn around.
Article

How the Internet of Things will reshape future production systems

– Rich data, ubiquitous connectivity, and real-time communication are changing the way companies work. For leaders, that transformation... will extend much further than the machines on the factory floor.
Report

Industry 4.0: Reinvigorating ASEAN manufacturing for the future

– New digital technologies can help Southeast Asian manufacturers reassert their place in the global landscape.

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MORE INSIGHTS

Article

Cracking down on government fraud with data analytics

– New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches... show how to capture the hundreds of billions of dollars at stake.
Article

How developing economies can get more out of their infrastructure budgets

– Governments in developing economies often lack the capacity to conduct thorough reviews of proposed capital projects. A streamlined... approach can identify those ready for funding.
Report

Is apparel manufacturing coming home?

– To meet customers’ needs, apparel companies need to focus on nearshoring, automation, and sustainability.
Article

Managing a customer-experience transformation in banking

– As banks rush to transform their customer experience, it’s easy to trip up. Here’s how to execute a step change that... moves ahead of competitors.
Article

A new operating model for well organizations

– Technological change is poised to disrupt the drilling and completion business while introducing new ways of working.
Interview

Tuning in to value: How Sky redesigned its set-top box for the circular economy

– An executive explains how the pay-TV company saved money and pleased customers by designing hardware for repair and reuse.
Article

Sustaining high performance beyond public-sector pilot projects

– Public institutions can turn remarkable short-term efforts into meaningful long-term results.
Report

IIoT platforms: The technology stack as value driver in industrial equipment and machinery

– Equipment and machinery companies considering a transformation to embrace the Industrial Internet of Things (IIoT) need to develop... a clear perspective to drive impact at scale.
Article

Deliver on time or pay the fine: Speed and precision as the new supply-chain drivers

– E-commerce giants have raised the supply-chain performance bar. Now consumer-goods manufacturers face a stark choice: achieve... new levels of predictability and responsiveness, or pay a heavy price.
Article

Beyond procurement: Transforming indirect spending in retail

– If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can... boost return on sales by as much as 2 percent.
Article

The route to no-touch planning: Taking the human error out of supply-chain planning

– Slow, manual supply-chain planning processes can be a thing of the past, with machines taking on repetitive tasks that aren’t... a good use of human capacity.
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Special Collection

Customer experience

Creating competitive advantage by putting customers first and managing their journeys.

Featured publications

Collection

The great re-make: Manufacturing for modern times

– What does “great” operational excellence look like and how do we get there?
Collection

The work of leaders in a lean management enterprise

– Learn what successful lean leaders do to integrate new technologies and approaches, and to ensure that the practices that support continuous improvement also improve continuously.
Unlocking Industrial Resource Productivity
Book

Unlocking Industrial Resource Productivity

– This e-book examines five core beliefs to increase profits through energy, material, and water efficiency.

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