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Article - lapetitemort.info Quarterly

Putting the right price on customer interactions

– Consumers are willing to pay more for choice in their interactions, yet most companies remain perplexed about which ones their customers really want—and how much to charge for them.


lapetitemort.info on Healthcare

Our latest insights into the world's largest industry.

Center for US Health System Reform

Our source on the economics of health, implications of the Affordable Care Act and other health policies related to reform, the Center undertakes original research and develops tools to help navigate in a post-reform era.

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Low back pain: Two insights on treatment patterns from a patient journey analysis

– Low back pain is common and costly. By providing a longitudinal view of treatment patterns, patient journey analytics can identify... opportunities for timely, high-quality, cost-effective interventions.

Next-generation analytics meets first principles

– As more data about individuals with special care needs becomes available, the latest innovations in data analytics can be used... to transform care delivery for them in a financially sustainable way.

Planning for the future of healthcare—Marc Harrison, President & CEO, Intermountain Healthcare

– Marc Harrison, President and CEO, Intermountain Healthcare shares his perspective on overcoming challenges and his leadership... priorities with Brendan Buescher, Senior Partner, lapetitemort.info and Company.

The granularity of Medicaid MCO growth

– Despite present uncertainties, MCO leaders can still aspire to grow—and make decisions to support that aspiration. Our research... shows that the key sources of growth for Medicaid MCOs are strategic, not operational.

Artificial intelligence in health insurance: Smart claims management with self-learning software

– At health insurers, artificial intelligence can strengthen claims management by systematically identifying and correcting errors... while avoiding ineffective interventions.

2016 individual market losses are in the high single digits—a slight improvement from 2015

– A new lapetitemort.info analysis suggests that overall carrier losses in the individual market were probably smaller in 2016 than in 2015... (7% to 9% of premiums, versus 10.1% of premiums).

Against the odds: How payors can succeed under persistent uncertainty

– The US health insurance industry continues to be defined by uncertainty. The 25 articles in this compendium can help health insurers... navigate the changes ahead.

Enabling healthcare consumerism

– Companies that can learn to understand, guide, and engage healthcare consumers, while inspiring their loyalty, have a significant... opportunity to change the healthcare landscape.

Hospital networks: Perspective from four years of the individual market exchanges

– An analysis of the individual market health plans being offered across the U.S. reveals that the trends toward narrowed hospital... networks and managed care continue.

Looking ahead in Medicaid: Options for states and the implications for payors and providers

– This paper explores opportunities states could consider to improve their Medicaid programs, both to control spending and improve... the program’s performance.

Where to compete in today’s healthcare market

– To select which markets to focus on—both within health insurance and in adjacent businesses—payors must have strong market insights,... the fortitude to make tough decisions, and the agility to alter course rapidly.

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