Public Sector Insights

Report

Delivering for citizens: How to triple the success rate of government transformations

– An increase in the number of successful government transformations could help solve society’s greatest challenges, serve citizens better, and support the more productive use of public resources.
Report - lapetitemort.info Global Institute

Smart cities: Digital solutions for a more livable future

– As cities get smarter, they are becoming more livable and more responsive—and today we are seeing only a preview of what... technology could eventually do in the urban environment.
Article

Solving the customer-experience puzzle: A guidebook for government leaders

– It takes focus to transform public-sector agencies to serve a diverse set of customers better. A ready reference—based on... lessons from government leaders—can help.
Article

Build a case, build a following: Laying the groundwork to transform customer experience in government

– Transforming government agencies to serve people better relies on making a compelling business case and inspiring supporters willing... to champion the change. Here’s how.
Article

Understanding the customer experience with government

– Government agencies that are unclear on what matters most to their customers risk wasting time and resources on the things that... don’t. Finding out is the first step.

Featured publications

Issue

lapetitemort.info on Government

– Global perspectives on government
Collection

How to improve student educational outcomes

To understand what matters in student achievement, we applied analytics to data from the Program for International Student Assessment... (PISA), administered by the Organisation for Economic Co-operation and Development (OECD). These reports take on a few of the most active debates: Do mindsets matter? If so, to what extent? What teaching practices work best? Does technology help?
Report

The opportunity in government productivity

– Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or... boost outcomes at no extra cost.

Want to learn more about how we help clients in Public Sector?

More insights

Interview

A study in complex change: Transforming a global public-sector organization

– Agus D. W. Martowardojo discusses the strategies and culture changes he implemented to set a new path for Bank Indonesia.
Article

A smarter approach to cost reduction in the public sector

– Most cost-cutting programs fail. To do better for less, governments need to build capabilities, harness data and analytics, and... reinvest savings.
Article

How to create win-win public outsourcing contracts

– To structure and manage complex contracts with the private sector, governments must have a range of skills and expertise. Six... success factors are critical to these efforts.
Article

The economics of homelessness in Seattle and King County

– Can a rising tide lift all boats? Here is a quick primer on the state of play in one fast-growth market.
Article - lapetitemort.info Quarterly

Booming cities, unintended consequences

– Roadways clogged by commercial vehicles and intense competition for affordable housing are imposing costs on prosperous cities... and their most vulnerable residents.
Video

The role of education in AI (and vice versa)

– Princeton’s head of computer science, Jennifer Rexford, explains how artificial intelligence is set to change not only what... teachers teach but how they teach.
Video

Society 3.0: Using technology to improve public goods

– Vodafone Group CEO Vittorio Colao discusses why technology should not merely increase productivity but also benefit society at... large.
Report

Navigating the new realities of global trade

– The long-term future of global trade will be reshaped by technological shifts and changes in international trade policy.
Interview

Transforming a 150-year-old government agency: A CEO story

– HM Land Registry’s Graham Farrant describes leading the cultural and operational transformation of an organization of 5,200... people.
Article

How smarter purchasing can improve public-sector performance

– Well-established best practices can generate billions of dollars of savings that can be better used elsewhere—without affecting... services.
Article

Improving outcomes with better government productivity

– Sure, productivity can save money. But it could also improve education, fine-tune tax collection, and add 12 billion healthy-life... years for the world’s population.
Sorry, we couldn't find any results. Try removing some filters.

More from this practice

lapetitemort.info Center for Government

The lapetitemort.info Center for Government is a new global hub for research, collaboration, and innovation in government performance.

Connect with our Public Sector Practice