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Article - lapetitemort.info Quarterly

Putting the right price on customer interactions

– Consumers are willing to pay more for choice in their interactions, yet most companies remain perplexed about which ones their customers really want—and how much to charge for them.

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lapetitemort.info on Healthcare

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Center for US Health System Reform

Our source on the economics of health, implications of the Affordable Care Act and other health policies related to reform, the Center undertakes original research and develops tools to help navigate in a post-reform era.
 

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Planning for the future of healthcare—Marc Harrison, President & CEO, Intermountain Healthcare

– Marc Harrison, President and CEO, Intermountain Healthcare shares his perspective on overcoming challenges and his leadership... priorities with Brendan Buescher, Senior Partner, lapetitemort.info and Company.
Article

The granularity of Medicaid MCO growth

– Despite present uncertainties, MCO leaders can still aspire to grow—and make decisions to support that aspiration. Our research... shows that the key sources of growth for Medicaid MCOs are strategic, not operational.
Article

Artificial intelligence in health insurance: Smart claims management with self-learning software

– At health insurers, artificial intelligence can strengthen claims management by systematically identifying and correcting errors... while avoiding ineffective interventions.
Article

Against the odds: How payors can succeed under persistent uncertainty

– The US health insurance industry continues to be defined by uncertainty. The 25 articles in this compendium can help health insurers... navigate the changes ahead.
Article

Enabling healthcare consumerism

– Companies that can learn to understand, guide, and engage healthcare consumers, while inspiring their loyalty, have a significant... opportunity to change the healthcare landscape.
Article

Hospital networks: Perspective from four years of the individual market exchanges

– An analysis of the individual market health plans being offered across the U.S. reveals that the trends toward narrowed hospital... networks and managed care continue.
Article

Looking ahead in Medicaid: Options for states and the implications for payors and providers

– This paper explores opportunities states could consider to improve their Medicaid programs, both to control spending and improve... the program’s performance.
Article

Potential impact of individual market reforms

– A wide range of changes to stabilize the individual market have been proposed. This special report examines the impact some of... the initiatives could have on claims costs and enrollment by the uninsured.
Article

The growth opportunity for private health-insurance companies

– The global market for private health insurance is being disrupted—but also growing rapidly. Understanding the forces at work can... help payors capture the opportunity.
Article

How to tame rising US healthcare costs

– Improving the sector’s productivity and market functioning could potentially lower healthcare-cost inflation to the rate of GDP... growth.
Article

Beating the odds: Hiring and retaining an RN workforce to optimize patient outcomes and minimize unnecessary expense

– Effective workforce management can increase RN retention, reduce absenteeism, and improve patient outcomes and experience. Here’s... how to get ahead of emerging challenges.

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